Everything Horanza does for your business

Clients find your business, pick a service and book on their own, at any time.

• Public business profile

  A page for your business, ready to share on social media and WhatsApp.

  • Cover, logo and a formatted description.
  • Services grouped by category, with duration and price.
  • Professionals, address with a map, social links and WhatsApp.
  • A custom address, like /your-business, and a listing in the business search.

• 24/7 booking with real availability

  Clients choose a service, professional and time among the slots that actually exist.

  • Times calculated from service duration, opening hours, breaks, days off and holidays.
  • Two clients can never book the same slot with the same professional.
  • Configurable minimum notice, buffer between appointments and maximum booking window.
  • Times always shown in the business’s time zone.

• Confirmations and reminders

  Fewer no-shows without messaging clients one by one.

  • Confirmation sent as soon as the booking is made.
  • Automatic reminders 24 hours and 2 hours before, which you can turn on or off.
  • Email notices and optional push notifications on phones and computers.
  • Clients cancel from their own account, within the deadline set by the business.

• Recurring appointments

  For clients who always come back at the same interval.

  • Create a weekly, biweekly or custom-interval series.
  • New dates are generated automatically as the schedule moves forward.
  • See and adjust each occurrence of the series.

A clear view of what is happening and what needs attention right now.

• Today screen

  Everything that needs action, in one place as soon as you open the dashboard.

  • Slots that passed without check-in and unconfirmed bookings.
  • Clients who missed yesterday and have not rebooked.
  • Tabs left open from other days, bills due and commissions to pay.
  • Stock alerts and matching clients on the waitlist.

• Team schedule

  Each professional’s schedule, always up to date.

  • View by day and by professional.
  • Check-in, completion and no-show tracking.
  • Time blocks for breaks, commitments and absences.
  • Real-time updates when a new booking comes in.

• Waitlist

  Cancelled slots get filled again, with no one having to remember who asked for one.

  • Clients join the list from the public profile, choosing service, professional, days and time range.
  • When a matching slot opens up, the first in line get a link valid for 2 hours.
  • Whoever confirms first gets the slot.
  • Free slots can also be offered manually from the Today screen.

• Dashboard notifications

  The team learns what changed without refreshing the page.

  • Alerts for new bookings and cancellations.
  • A summary of the day’s bookings.
  • Optional push notifications for each team member.

Know your clients, reward the ones who return and bring back the ones who drifted away.

• Client records and history

  Everything about each client, visible only to the business’s team.

  • Full booking history.
  • Tags, service preferences and internal notes.
  • Block clients who should no longer book.
  • Change history for each record.

• Clients who should have come back

  Horanza learns each client’s rhythm and lets you know when someone is overdue.

  • Calculated from the real history of completed visits.
  • Separates who is due, who is at risk and who is gone.
  • Clients who already have a booking are left out.
  • One tap opens a WhatsApp conversation.

• Loyalty programs

  Reward frequency and give clients one more reason to return.

  • Goal based on number of bookings.
  • Percentage or fixed-amount discount.
  • Configurable validity and redemption limit.
  • Clients follow their own progress.

• Win-back campaigns

  Bring back clients who are taking too long, with measured results.

  • Target clients with no visit in 30, 60 or 90 days, or past their usual rhythm.
  • Track audience, sends, clicks and new bookings.
  • Unsubscribe requests honored automatically.

Every appointment feeds tabs, inventory, commissions and finance, with no double entry.

• Tabs

  Everything that happened in a visit, from the service to the product sold.

  • Services and products on the same tab, at catalog or adjusted price.
  • Close with one or more payment methods.
  • History of open and closed tabs.

• Inventory

  Accurate stock levels, with alerts before items run out or expire.

  • Stock in and out, batches, expiry dates and unit cost.
  • Low-stock and upcoming-expiry alerts.
  • Adjust after a physical count, with the difference logged in the history.
  • Import stock entries from NF-e XML invoices.

• Finance

  Your business’s income and expenses organized by category.

  • Income and expense entries, with due and payment dates.
  • Recurring entries, such as rent and subscriptions.
  • Receivables, period balance and custom categories.

• Commissions

  Each professional’s payout calculated from their appointments.

  • Rules per professional or per service.
  • Calculated, available and paid amounts.
  • Payouts recorded without losing the link to the appointment.

Numbers to decide based on what happened, not on gut feeling.

• Money left on the table

  How much the business failed to earn, and how much it recovered.

  • Value of no-shows.
  • Cancellations nobody filled again.
  • Idle capacity: free hours times the value of a booked hour.
  • Appointments recovered through the waitlist and campaigns.

• Finance and occupancy

  How cash flow is doing and how much of the schedule is being used.

  • Expected versus actual revenue.
  • Schedule occupancy rate per period.

• Inventory, accounting and commissions

  Dedicated reports for each area of the operation.

  • Stock movement and value.
  • Income received, expenses paid and balance.
  • Commissions per professional and payouts made.

Each team member gets the access they need, and you follow every location.

• Role-based access

  Manager, front desk and professional, each with the right access.

  • Invite team members by email.
  • See what each role can access before inviting.
  • Change or remove access at any time.

• A personal schedule for each professional

  Professionals follow their own appointments from their phone.

  • Their login is linked to their professional record.
  • They only see their own schedule, not their colleagues’.

• Multiple businesses

  Manage every location from a single account.

  • Each business has its own schedule, team and public profile.
  • Switch between them right from the dashboard.

Works on any device, with your data protected.

• Use it on any device

  No mandatory download and no app store.

  • Works in the browser on phones and computers.
  • Can be installed as an app straight from the browser.
  • Light, dark or automatic theme.
  • Available in Portuguese and English.

• Security and privacy

  Your business’s and your clients’ data, protected.

  • Sign in with Google or Facebook, no password to remember.
  • Protection against repeated sign-in attempts.
  • Each business’s data is only accessible to its own team.
  • Data handled in compliance with Brazil’s LGPD.