08:12
“Any openings today?”
The team stops what it is doing to look for a slot and reply manually.
Scheduling and management for appointment-based businesses
A schedule that works
to stay full.
Organize appointments, reuse cancelled slots and find out which clients should already have come back. Built for barbershops, salons, clinics and every business that runs on appointments.
- No commitment
- Cancel anytime
- Unlimited bookings
- Works on mobile and desktop
A routine that feels familiar
It's 8 a.m.
And your schedule is already demanding attention.
One client asks if there is still a slot. Another cancels the 2:30 p.m. A professional says they will be late. Meanwhile, someone needs to close a tab and check inventory.
Each hiccup looks small. But empty slots, clients who never return and no-shows nobody records add up to money that never comes in — and they rarely show up when the month closes.
10:45
The 2:30 p.m. just cancelled.
Yesterday someone asked to be squeezed in. Nobody remembers who — and the slot stays empty.
15:20
Mariana went missing.
She used to come back every four weeks. It has been six, and nobody noticed.
Day 30
The month closes. The loss stays hidden.
You know how much came in, but not how much you missed to no-shows, cancellations and idle hours.
The turning point
What if your schedule worked for you?
Horanza connects booking, team, clients and operations — and uses what happens on the schedule to show where to act: the slot that opened up, the client who is overdue, the revenue left behind.
The heart of the operation
A living schedule.
Professionals, services, duration, availability and clients become part of the same flow.
For the client
They find a slot on their own.
The public profile shows services, professionals, location and availability to start a booking.
For the team
Everyone sees what they need.
The business keeps the full view of the operation and each linked professional accesses their own schedule.
Online booking
The client finds you.
And arrives with a time already picked.
Subscribers can publish a public business profile with cover, logo, description, services, professionals, address, social links and a direct path to booking.
Real availability
Clients pick from the open time slots.
Your identity
A profile with your business's information and imagery.
What changes day to day
What really matters when you run a schedule.
Four questions Horanza helps you answer every day — each one leading to an action, not just a number.
Where am I losing money?
Reports turn schedule events into amounts so you know what to fix first.
- No-shows
- Cancellations nobody refilled
- Idle hours on the schedule
- Discounts granted
Who should have come back?
Each client is compared with their own visit rhythm, not with one fixed rule for everyone.
- Each client's usual interval
- Who is due, at risk or gone
- Shortcut to reach out on WhatsApp
How do I fill open slots?
The waitlist matches people who want a slot with the slot that just opened up.
- Automatic notice when someone cancels
- Today's and tomorrow's open slots
- Manual offer to the waitlist
What needs my attention today?
The Today screen gathers the day’s pending items in one place, and each professional sees only their own.
- Unconfirmed bookings or missing check-ins
- Open tabs, bills and commissions to pay
- Stock below minimum or expiring
- Yesterday's no-shows and clients to call
When someone cancels
Cancelled?
The slot does not have to stay empty.
Your clients join the waitlist from your public profile, choosing the service, the professional and the days and times that work for them. When a compatible slot opens up, Horanza notifies whoever is waiting.
- Matches the service, professional, date and time window the client chose.
- Notifies the first in line with a link valid for 2 hours. Whoever confirms first gets the slot.
- Open slots can also be offered manually from the Today screen.
When there are compatible clients on the list, the chances of reusing the slot go up. With no one compatible, it stays open for regular booking.
After the visit
Know who should
already be back.
Every client has their own rhythm. Horanza works out each client's usual interval between completed visits and shows when someone has gone past it — before they become a lost client.
- Based on real appointment history. With few visits, it compares against the business's average rhythm.
- Sorts who is due to return, who is at risk and who is gone.
- Clients who already have a booking are left off the list.
- One tap opens a WhatsApp chat, or add the group to a win-back campaign.
When the month closes
Find out where your business
is leaving money on the table.
Reports turn what happened on the schedule into amounts: no-shows, cancellations nobody refilled, idle hours and discounts granted. And they show what came back through the waitlist and win-back campaigns.
- No-shows
- The value of booked appointments that did not happen.
- Unfilled cancellations
- Cancelled slots that nobody booked again.
- Idle capacity
- Free hours multiplied by the value of a booked hour.
- Recovered
- Completed appointments that came from the waitlist or campaigns.
Illustrative amounts. Real figures are calculated from your business's prices and schedule.
I want to see these losses
Schedule, clients, occupancy and results in one place.
Team
Your team no longer depends on a single screen.
The owner keeps the view of the operation. The front desk follows the flow. And each professional, once linked to a team member, sees their own appointments on their phone.
01
Invite
Add the team member to the business.
02
Link
Connect the login to the matching professional profile.
03
Access
The professional signs in and sees their own schedule, not anyone else’s.
Tabs, inventory and commissions
The appointment ends.
But the data keeps working.
A single visit can feed the tab, inventory, commission, finances and client history. Instead of repeating information, the system connects each step of the operation.
Tab #1048
Everything that happened in that appointment.
- R$90
Women's haircut
Service · Ana Martins
- R$35
Finishing product
Product · 1 unit
Total R$125
Inventory
Product sold, stock updated.
Stock in and out, batches, expiry dates, unit cost and minimum-stock alerts.
Commissions
Payouts follow the appointment.
Rules per professional or service, with calculated, available and paid amounts.
Loyalty and campaigns
The relationship does not end when the client leaves.
Loyalty programs reward those who return. Win-back campaigns reach out to those who are taking too long — without relying on the team’s memory.
Loyalty
Reward frequency.
Create programs by number of bookings, percentage or fixed discounts, validity period and redemption limits.
Win-back campaigns
Bring back who went missing.
Segment clients with no visit in 30, 60 or 90 days, or who are past their usual rhythm, and track audience, sends, clicks and new bookings.
Finance and reports
Stop managing in the dark.
Finances, occupancy, inventory and accounting turn what happened today into information for deciding tomorrow.
Finances
R$4,820
Received in the period
Occupancy
82%
Schedule booked
Accounting
- Available
- R$920
- Paid out
- R$560
Track commissions and payouts without losing the link to the appointment.
The same story across different businesses
If your business runs on appointments, the routine changes. The problem stays the same.
- Barbershops
- Beauty Salons
- Aesthetic Clinics
- Medical Offices
- Personal Trainers
- Tattoo Studios
Ready to stop running your operation on improvisation?
Find the right plan for mePlans
Every feature, on every plan.
Plans differ only in the number of businesses and professionals. Schedule, waitlist, client return, operations and reports are always included.
Individual
R$ 29.90/month
For professionals who work on their own.
- Online schedule and public booking profile
- Waitlist and clients to call
- Tabs, inventory and finance
- Loyalty, campaigns and reports
- 1 establishment and 1 professional
- Use it in the browser or install it as an app
- Support response within 48h
Custom
Configure
For teams: build a plan with as many establishments and professionals as your business needs.
- Everything in Individual
- From 2 professionals
- Establishments to fit your needs
- Role-based access: manager, front desk and professional
- Support response within 24h
No commitment · Cancel anytime from the dashboard · Unlimited bookings
Frequently asked questions
Before you start.
Do I need to install an app?
No. Horanza runs in the browser on mobile and desktop. If you prefer, you can install it as an app straight from the browser, without going through an app store.
Do my clients need to install anything?
No. They book in the browser, on your business's public profile, signing in with a Google or Facebook account. Turning on notifications is optional.
Can each professional access only their own schedule?
Yes. A team member invited with the professional role and linked to their own profile sees only their appointments. There are also manager and front desk roles with different access.
Can I have several professionals?
Yes. The Individual plan includes 1 professional. On the Custom plan, you choose how many, starting at 2.
Can I have more than one establishment?
Yes, on the Custom plan. Each establishment has its own schedule and public profile, and you switch between them in the dashboard.
Is there a booking limit?
No. Plans only limit the number of establishments and professionals.
How does the waitlist work?
The client picks the service, the professional (or anyone), the days and the time window they want. When a compatible slot opens up through a cancellation or reschedule, the first in line get a notification with a link valid for 2 hours, and whoever confirms first gets the slot. You can also offer open slots from the Today screen. The notice arrives by push notification, if the client has turned it on, or by email.
How does the public profile work?
It is your business's page, with cover, logo, description, services, professionals, address and social links. The client picks the service, the professional and an available time. The profile stays visible while your subscription is active.
Can I cancel my subscription?
Yes, anytime from the dashboard, with no commitment. Access continues until the end of the period already paid, and you can resume the subscription before then.
How do notifications and WhatsApp work?
Clients get the booking confirmation, reminders 24h and 2h before, waitlist notices and campaigns by push notification and by email. Push only reaches clients who tapped "Enable notifications" in their account and allowed it in the browser; email needs no activation: every client with an account gets confirmations, reminders and notices at their account email. Every campaign includes a link to stop receiving them, without affecting booking reminders. Your WhatsApp link can appear on the public profile, and the dashboard has shortcuts that open a chat with clients to call or who missed an appointment. Automatic WhatsApp messaging is not available yet.
Still a good fit for your business?
Your routine can end differently
The day is still full.
It just does not have to be chaotic.
Centralize your operation, make better use of open slots and keep track of the clients who need your attention.
No commitment · Cancel anytime